Privacy Policy for Zaytoun.app
Effective Date: 1/12/2024 (1 December 2024).This Privacy Policy explains how we collect, use, and protect your information when you use Zaytoun.app, a restaurant menu creation app, including tracking visitor statistics and using push notifications. This policy complies with the General Data Protection Regulation (GDPR) for users in the European Union (EU). By using our services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
1.1. Personal Data You Provide
Account Information: When you create an account, we collect your name, email address, phone number, and restaurant details. Menu Data: Any menu items, descriptions, images, and pricing you upload to the app. Communication: Information provided when contacting customer support.
1.2. Automatically Collected Data
Visitor Statistics: We track anonymous visitor interactions with your digital menu, such as visits, time spent on the menu, and actions taken (e.g., clicking on menu items). Device Information: Information like device type, operating system, browser type, and IP address. Push Notification Data: If enabled, we collect data related to push notifications sent, delivered, and opened.
2. How We Use Your Data
2.1. To Provide and Improve Our Services
Menu Management: Enable you to create, update, and manage your restaurant’s digital menu. Visitor Analytics: Provide insights on visitor behavior, such as the number of views and popular menu items. Push Notifications: Engage customers with personalized notifications about your restaurant.
2.2. Communication
We may send you administrative and marketing messages, including promotions, updates, or customer support notifications.2.3. Legal Compliance
We may use your data to comply with legal obligations, detect and prevent fraud, and protect our rights.3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following
circumstances:
Service Providers: With third-party providers who help us deliver services (e.g., hosting, push notifications,
analytics, etc.).
These service providers are required to process your data in compliance with applicable data
protection laws.
Legal Obligations: If required by law or to protect the rights, property, or safety of Zaytoun.app or our users,
we
may share your data with authorities.
4. Push Notifications
Push notifications are used to send updates, promotions, and other personalized messages to your customers. You are responsible for obtaining the necessary consent from your customers to receive these notifications.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to: Track and analyze how users interact with digital menus. Improve our app’s functionality and user experience. Enhance performance and customer service. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being used.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. We may retain anonymous visitor data for statistical and analytical purposes. If you choose to delete your account or withdraw consent, we will securely delete your personal data upon request, subject to any legal obligations for retention.
7. Your Data Protection Rights (Under GDPR)
As an EU user, you have the following rights regarding your personal data: Right of Access: You can request a copy of the personal data we hold about you. Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you. Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances. Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations. Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer it to another service provider. Right to Object: You can object to the processing of your personal data for direct marketing purposes. To exercise these rights, please contact us at [email protected].
8. Security
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure. We recommend that you use strong passwords and take additional precautions to protect your account.9. Children’s Privacy
Our app is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately to have it deleted.10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date" at the top. Please review this policy periodically to stay informed about how we are protecting your data.11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Email: [email protected]By using our services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.